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Neato Robotics XV-12

Neato Robotics XV-12
alaScore 82

31 reviews

Aug, 2020

alaTest has collected and analyzed 31 reviews of Neato Robotics XV-12. The average rating for this product is 3.3/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviewers are impressed by the design and size, but there are some negative opinions about the price and reliability.

usability, size, design

reliability, price

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Neato Robotics XV-12 is awarded an overall alaScore™ of 82/100 = Very good quality.

Review analysis

(Based on 31 reviews)

User Reviews  

Showing 31 review(s)

Expert Reviews User Reviews

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Showing 1 - 18 of 31 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Neato Robotics XV-12

 

alaTest has collected and analyzed 6 user reviews of Neato Robotics XV-12 from Amazon.com. The average user rating for this product is 5.0/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.com. People are impressed by the size.

size

100% of the reviews on Amazon.com give this product a positive rating.

Aug, 2020

Consumer review (amazon.ca)

Amazon.ca review summary for Neato Robotics XV-12

 

alaTest has collected and analyzed 2 user reviews of Neato Robotics XV-12 from Amazon.ca. The average user rating for this product is 5.0/5, compared to an average user rating of 4.1/5 for other products in the same category on Amazon.ca.

100% of the reviews on Amazon.ca give this product a positive rating.

Aug, 2020

Consumer review (newegg.com)

Neato XV-12

 

When it worked it did a fair job

Gets stuck under almost everything. Has trouble finding it charging station. Mine lasted about one year then moves about a foot from charging station and just sits there. No help from company

May, 2015

Consumer review (newegg.com)

Neato XV-12

 

When it worked it did a fair job.

Gets stuck under almost everything. Has trouble finding it charging station. Mine lasted about one year then moves about a foot from charging station and just sits there. No help from company.

May, 2015

Consumer review (newegg.com)

DOA

 

Nothing, it is dead

item arrived with no user manual, after turning the unit on the lcd shows it is charging even when it is away from the charging station, it shows two errors, bumper error and battery error

Apr, 2015

Consumer review (newegg.com)

DOA

 

Nothing, it is dead!

item arrived with no user manual, after turning the unit on the lcd shows it is charging even when it is away from the charging station, it shows two errors, bumper error and battery error!

Apr, 2015

Consumer review (newegg.com)

Love it

 

Best purchase I have made in a long time. very nice product.

Love it, long lasting battery.

fairly loud but overall would deal with the noise. Great product!

Feb, 2015

Consumer review (newegg.com)

Great Unit for the price

 

Great value for money if compared to Neato and others

Does a great job on vinyl and carpet. Has been programmed well to get all area's. Picks up a surprising amount of dirt, hairs and dust

Sometimes gets stuck up on furniture. Will return back to base when finished but would be good to have return to base function if you want to interrupt cleaning

Aug, 2014

Consumer review (newegg.com)

Dead Batteries - Poor Service

 

I own three Neatos. Originally, if you had an issue, they responded right away and took care of the problem.. Wow! How things have changed! They now longer answer you emails. They were supposed to replace my defective batteries, and supposedly sent new...

Great, if batteries work

Horrible when run time is 15 minutes

Jul, 2014

Consumer review (newegg.com)

Dead Batteries - Poor Service

 

I own three Neatos. Originally, if you had an issue, they responded right away and took care of the problem.. Wow! How things have changed! They now longer answer you emails. They were supposed to replace my defective batteries, and supposedly sent new...

Great, if batteries work.

Horrible when run time is 15 minutes.

Jul, 2014

Consumer review (newegg.com)

Not a bad little robot!

 

This robo-vac is pretty good at picking up my dog's daily shed from my hardwood floors. It has trouble with some types of furniture, but overall it's worth the low cost of the refurb to work around these problems using the provided (cuttable) magnetic...

Small, smart, easy to empty, easy to schedule

Can get wedged under low-bottomed furniture, gets stuck on edge of thick rugs or rocking chair rails, doesn't handle in-floor A/C registers well

Jul, 2014

Consumer review (newegg.com)

Neato XV-12

 

None

Don't buy it. These Neato vacuums last only about a year then start showing problems. Either you need a new battery pack (costly) or they simply stop working. Neato customer service is terrible who stops respnding after one or two communications. I got...

Jul, 2014

Price comparison for Neato Robotics XV-12

No prices for this product