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Neato XV-21

alaTest has collected and analyzed 3141 reviews of Neato XV-21. The average rating for this product is 3.8/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Comments about the design and size are on the whole positive. The price and usability also get good feedback. There are some negative reviews about the reliability.

usability, price, size, design

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Neato XV-21 is awarded an overall alaScore™ of 87/100 = Very good quality.

Review analysis

(Based on 3141 reviews)

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User Reviews  

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Consumer review (amazon.com)

Amazon.com review summary for Neato XV-21

 

alaTest has collected and analyzed 2971 user reviews of Neato XV-21 from Amazon.com. The average user rating for this product is 3.8/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.com. Reviewers are impressed by the design and size. The price and usability also get good reviews, whereas many are less positive about the reliability.

usability, price, size, design

reliability

76% of the reviews on Amazon.com give this product a positive rating.

Jul, 2020

Consumer review (amazon.ca)

Amazon.ca review summary for Neato XV-21

 

alaTest has collected and analyzed 61 user reviews of Neato XV-21 from Amazon.ca. The average user rating for this product is 4.0/5, compared to an average user rating of 4.1/5 for other products in the same category on Amazon.ca. People really like the size and design. The price and usability also get good reviews, whereas many are less positive about the reliability.

usability, price, design, size

reliability

84% of the reviews on Amazon.ca give this product a positive rating.

Jul, 2020

Expert review by : Ry Crist (cnet.com)

How super is the Neato XV-21 robot vacuum?

 

We tested out the Nintendo lookalike that promises to pick up pet hair better than a Roomba.

With its specialty brushroll, the ; picks up pet hair better than any other robot vacuum we've tested.

Like all Neatos, the XV-21 isn't as feature rich as the average robot vacuum, lacking a remote control and customizable cleaning modes. It also isn't quite as smart a navigator as its newer siblings, the XV Signature Pro and the XV Essential.

The XV-21 is a great all-around robot vacuum and a viable Roomba alternative, but among Neatos, we'll stick with the brainier, similarly priced XV Signature Pro.

Feb, 2014

Expert review by : Ry Crist (cnet.com)

Neato XV-21 review

 

It's no secret that we're big fans of what Neato Robotics is doing in the world of vacuums. Last year, the XV Signature Pro was one of the big standouts among all the appliances that we tested, offering Roomba-level cleaning power at a fraction of the...

With its specialty brushroll, the Neato XV-21 picks up pet hair better than any other robot vacuum we've tested.

Like all Neatos, the XV-21 isn't as feature rich as the average robot vacuum, lacking a remote control and customizable cleaning modes. It also isn't quite as smart a navigator as its newer siblings, the XV Signature Pro and the XV Essential.

The XV-21 is a great all-around robot vacuum and a viable Roomba alternative, but among Neatos, we'll stick with the brainier, similarly priced XV Signature Pro.

Feb, 2014

Expert review by : Alex Colon (pcmag.com)

Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner

 

The Neato XV-21 does an excellent job of picking up pet hair?but it's no replacement for a traditional vacuum.

Picks up an astonishing amount of dust and pet hair. Simple to use. Easy to clean. Programmable

Doesn't work well on tight corners. Very loud. Dated design

Once you're fully charged, simply press the Start button and watch the XV-21 get to work. You'll be sure to know it's working, because the XV-21 is loud. The sound it makes upon starting is not dissimilar to that of a plane taking off, albeit at a...

May, 2012

Expert review by : Ry Crist (cnet.co.uk)

Neato XV-21 review

 

It's no secret that we're big fans of what Neato Robotics is doing in the world of vacuums. Last year, the XV Signature Pro was one of the big standouts among all the appliances that we tested, offering Roomba-level cleaning power at a fraction of the...

With its specialty brushroll, the Neato XV-21 picks up pet hair better than any other robot vacuum we've tested.

Like all Neatos, the XV-21 isn't as feature rich as the average robot vacuum, lacking a remote control and customizable cleaning modes. It also isn't quite as smart a navigator as its newer siblings, the XV Signature Pro and the XV Essential.

The XV-21 is a great all-around robot vacuum and a viable Roomba alternative, but among Neatos, we'll stick with the brainier, similarly priced XV Signature Pro.

Feb, 2014

Consumer review (cnet.com)

A must for single guys that don't do cleaning like we should

 

Ok, I'll admit it- I don't clean as much as I should. I fit the typical cliché of a single man- I'm not too proud to admit it. Even when I got a new dog my cleaning habits didn't change. Problem is, as "Abbie" grew into a 90 lb SHEDDING NIGHTMARE, I...

Excelent navigation, actually vacums, amazing to watch it do it's thing

Battery life for cleaning time needs to be extended a bit

May, 2014

Consumer review (cnet.com)

Easily the Best Robot Vacuum I've Used

 

I've been a fan of robotic vacuums for a few years now, having had two different Roomba models that kept my floors in decent shape. There were always some complaints I had about that brand, though. For one thing, its behavior really isn't very smart....

Packaging, Mapping, Suction, Thoroughness, Gentleness, Rugs, Easy Maintenance.

Noise, Bin Size, Lower Battery Life, It Takes Longer.

Apr, 2014

Consumer review (newegg.com)

awesome product!

 

The dogs aren't afraid of it at all unlike the kirby.

Does a great job vacuuming. It can go almost anywhere, between chair legs and under the hutch. Our floors have never been cleaner we are running it daily though. It seems to get better at finding it's home base and cleaning some of the area it missed...

It will grab small cords like headphones ( I haven't had it grab a power cord yet) It will occasionally get stuck. If it was a 1/2" shorter it would fit under the stove. If you want it to go under couches you might have to raise them up an inch....

Apr, 2016

Consumer review (newegg.com)

DOA

 

It wouldn't charge out of the box, giving me a battery error. Contacting Neato support, I initially got a canned response. Then they offered to send me new batteries, which I was OK with. But then they suddenly decided they needed to replace the whole...

No idea since I never had a chance to try it.

No idea since I never had a chance to try it.

Apr, 2016

Consumer review (newegg.com)

This little thing rocks!

 

Came very nicely boxed. Actually has two battery packs. Instructions were very easy to understand and follow. Had this thing put together in less than 10 minutes. Programming was super easy. I had my doubts, but this thing is great.

Navigates very well. Finds it's way back to the dock to recharge. Resumes cleaning the house after recharging. Has a good size catch tray. Simple user interface. Suction is very good. We have 5 short hair Chihuahua's and a long haired foster terrier...

It is very loud. Sounds like a super charged blow dryer, probably not good to run at night. Good vacuum's are loud vacuums.

Mar, 2016

Consumer review (newegg.com)

This little thing rocks!

 

Came very nicely boxed. Actually has two battery packs. Instructions were very easy to understand and follow. Had this thing put together in less than 10 minutes. Programming was super easy. I had my doubts, but this thing is great.

Navigates very well. Finds it's way back to the dock to recharge. Resumes cleaning the house after recharging. Has a good size catch tray. Simple user interface. Suction is very good. We have 5 short hair Chihuahua's and a long haired foster terrier...

It is very loud. Sounds like a super charged blow dryer, probably not good to run at night. Good vacuum's are loud vacuums.

Mar, 2016

Price comparison for Neato XV-21

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