Initial GM-481

I purchased an Initial GM-481 in Nov. 2007. 2 months later, I discovered some local roads that were not in the maps so I called their Tech Support. Based on my purchase date, I was told that map updates would not be available for at least a year. I...

I needed to purchase a replacement bracket. I cannot begin to tell you what a hassle it was to obtain this replacement part. A tremendous amount of back and forth phone calls. Ultimately Global Navigation - the manufacturer of this item sent the...