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RCA DWD490RE DIRECTV/UltimateTV Receiver (*See Restrictions)

alaScore 63

89 reviews

Nov, 2015

alaTest has collected and analyzed 89 reviews of RCA DWD490RE DIRECTV/UltimateTV Receiver (*See Restrictions). The average rating for this product is 3.8/5, compared to an average rating of 3.9/5 for other Satellite Receivers for all reviews.

We analyzed user and expert ratings, product age and more factors. Compared to other Satellite Receivers the RCA DWD490RE DIRECTV/UltimateTV Receiver (*See Restrictions) is awarded an overall alaScore™ of 63/100 = Good quality.

Review analysis

(Based on 89 reviews)

User Reviews  


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Consumer review by: ( review summary for RCA DWD490RE DIRECTV/UltimateTV Receiver (*See Restrictions)


alaTest has collected and analyzed 72 user reviews of RCA DWD490RE DIRECTV/UltimateTV Receiver (*See Restrictions) from The average user rating for this product is 3.9/5, compared to an average user rating of 3.6/5 for other Satellite Receivers on

83% of the reviews on give this product a positive rating.

This summary is based on the product: RCA DWD490RE DIRECTV/UltimateTV Receiver (*See Restrictions)

Nov, 2015

Consumer review by: sarge (

unacceptable customer service from Directv

Mar, 2005

Consumer review by: pete (

RCA DWD490RE DirecTV DTV Satellite Receiver


Record 2 shows at a time while watching a recorded show.

Paying DirectTv $10 a month for the Ultimate Tv service.

Nov, 2004

Consumer review by: pete (

beats Tivo

Nov, 2004

Consumer review by: Helena_Hambiscuit (

Excellent Features Tarnished by Poor Reliability


Dual Tuners, PIP

Frequently "locks up," not "hackable" for additional storage

Dec, 2003

Consumer review by: Karl (

Great Product


Ease of use, caller id, dual tuners

10 fee to Directv

Nov, 2003

Consumer review by: (

A great system - but for how long?


Easy to use guide, intuitive menu system, dual tuners, 5.1

System began failing after 12 months. Poor customer service

Aug, 2003

Consumer review by: Online Shopper (

A great system - but for how long

Aug, 2003

Consumer review by: (

Hope yours doesn't break!


Good unless you need it serviced. Service is a NIGHTMARE!

Dump this dog--they won't support the hardware(broken tuner)

Jul, 2003

Consumer review by: Marshall Williams (

UlitmateTV is the lives upto its name!!!



lacks high speed intrnet access

May, 2003

Consumer review by: Michael Osborne (

No Support


two tuners, 30 second skip, pause live tv

bad customer service from Thompson, slow respone to commands

May, 2003

Product Specifications

The RCA DWD490RE is the first direct broadcast satellite TV platform to combine dual-tuner DIRECTV program reception, digital video recording, Internet access, and interactive TV in a single integrated receiver. The RCA DWD490RE offers virtually everything the consumer wants in a home entertainment product - the best in satellite programming, the ability to customize viewing selections, and the ability to watch what you want when you want.The RCA-DIRECTV DWD490RE combines a built-in hard-disk drive with two DIRECTV digital satellite tuners. With the capability to store up to 35 hours of digital video recording on the DWD490RE's internal hard-disk drive, UltimateTV customers are assured that their favorite DIRECTV programming is always within reach. Live television controls - like pause, instant replay, or slow motion - put the viewer in control of programming action. This means viewers won't miss a thing when watching their favorite shows. The DWD490RE is the first satellite receiver capable of delivering live Picture-in-Picture, enabling viewers to watch one show while recording another or even record two shows at the same time conveniently on the built-in hard disk drive - a feature sure to be popular since many of today's most watched shows are on at the same time.