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Bose Soundtouch 20 WIFI
alaTest has collected and analyzed 800 reviews of Bose Soundtouch 20 WIFI. The average rating for this product is 3.7/5, compared to an average rating of 4.2/5 for other Audio Systems for all reviews. People really like the design. The size is also appreciated. There are some negative views about the reliability and price.
usability, size, design
price, reliability
We analyzed user and expert ratings, product age and more factors. Compared to other Audio Systems the Bose Soundtouch 20 WIFI is awarded an overall alaScore™ of 93/100 = Excellent quality.
Review analysis
(Based on 800 reviews)Disclaimer:
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Showing 1 - 360 of 588
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Consumer review (amazon.co.uk)
Amazon.co.uk review summary for Bose Soundtouch 20 WIFI
alaTest has collected and analyzed 53 user reviews of Bose Soundtouch 20 WIFI from Amazon.co.uk. The average user rating for this product is 3.9/5, compared to an average user rating of 4.2/5 for other Audio Systems on Amazon.co.uk. People really like the design. The usability also gets good views. Some have doubts about the reliability and price. Reviews are divided on the size.
usability, design
price, reliability
81% of the reviews on Amazon.co.uk give this product a positive rating.
Apr, 2025
Consumer review (amazon.com)
Amazon.com review summary for Bose Soundtouch 20 WIFI
alaTest has collected and analyzed 297 user reviews of Bose Soundtouch 20 WIFI from Amazon.com. The average user rating for this product is 3.3/5, compared to an average user rating of 4.1/5 for other Audio Systems on Amazon.com. People are impressed by the size and design, but the reliability and price get less positive reviews.
usability, design, size
price, reliability
67% of the reviews on Amazon.com give this product a positive rating.
Apr, 2025
Expert review by : Ty Pendlebury David Carnoy (cnet.com)
Bose SoundTouch 20 review: A polished wireless speaker that's rough around the software edges
The Bose SoundTouch 20 is a likable streaming speaker with capable performance, but it needs a few more services.
The Bose SoundTouch 20 offers the convenience of both Wi-Fi and Airplay compatibility; includes Pandora, with more services on the way; high-quality sound from a quality unit.
Missing key services like Spotify; no on-the-fly playlists; no FLAC, WAV, or OGG; no high-res support; no mute or pause button on unit; setup is fiddly.
The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.
Mar, 2014
Expert review by : Ty Pendlebury (cnet.com)
Bose SoundTouch 20 review
Over the years, Sonos, once a fledgling startup, has grown up to dominate the DIY multiroom wireless audio space. Now it has plenty of competition.
The Bose SoundTouch 20 offers the convenience of both Wi-Fi and Airplay compatibility; includes Pandora, with more services on the way; high-quality sound from a quality unit.
Missing key services like Spotify; no on-the-fly playlists; no FLAC, WAV, or OGG; no high-res support; no mute or pause button on unit; setup is fiddly.
The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.
Mar, 2014
Expert review by : Will Greenwald (pcmag.com)
Bose SoundTouch 20 Review
As an AirPlay speaker, the Bose SoundTouch 20 is fantastic, but Bose's own SoundTouch app for multi-room audio is more limited. iOS users can rejoice, but Android users should be wary.
Feb, 2014
Partner Source
Expert review by : Max Mutter Steven Tata change comparison (techgearlab.com)
Bose SoundTouch 20 Review
The Bose SoundTouch 20 once received our Editors' Choice Award, but was dethroned by the newer, Alexa enabled Bose Home Theater 500. That isn't to say the...
The is a great choice if you're looking for a single speaker for your home, but the new fills that role with a bit more panache.
Nov, 2018
Expert review by (toptenreviews.com)
Bose SoundTouch 20 Review
There is a good reason why Bose has a reputation for quality – it is a consistent performer in the speaker world. The Bose SoundTouch 20 has great tonal qualities that are soft on the ears and make for a great listening experience, and it pumps enough...
This speaker has warm and natural tonal qualities.
It doesn't have great sound dispersion, so when you get outside of the sweet spot, the sound loses character and definition.
If you don't want to spend the money to buy a speaker in our top three, the Bose SoundTouch 20 is a great alternative that provides good sound quality and lots of connectivity options.
Expert review by (whathifi.com)
Bose SoundTouch 20
A nicely designed system but sound and features are limited
Neat ‘preset’ system ; Good looks ; Clear sound
Overstated bass, lacks drive ; Limited in file support and connections
The Bose SoundTouch 20 is a mixed bag. We like the idea of preset buttons, and being able to play our networked library with relative ease.
Expert review by : Ty Pendlebury David Carnoy (cnet.com.au)
Bose SoundTouch 20 review: A polished wireless speaker that's rough around the software edges
The Bose SoundTouch 20 is a likable streaming speaker with capable performance, but it needs a few more services.
The Bose SoundTouch 20 offers the convenience of both Wi-Fi and Airplay compatibility; includes Pandora, with more services on the way; high-quality sound from a quality unit.
Missing key services like Spotify; no on-the-fly playlists; no FLAC, WAV, or OGG; no high-res support; no mute or pause button on unit; setup is fiddly.
The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.
Mar, 2014
Partner Source
Expert review by : Ty Pendlebury (cnet.co.uk)
Bose SoundTouch 20 review
Over the years, Sonos, once a fledgling startup, has grown up to dominate the DIY multiroom wireless audio space. Now it has plenty of competition.
The Bose SoundTouch 20 offers the convenience of both Wi-Fi and Airplay compatibility; includes Pandora, with more services on the way; high-quality sound from a quality unit.
Missing key services like Spotify; no on-the-fly playlists; no FLAC, WAV, or OGG; no high-res support; no mute or pause button on unit; setup is fiddly.
The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.
Mar, 2014
Consumer review (cnet.com)
Not very user friendly. Good alternatives to this available
I brought this gadget very enthusiastically a year ago as my first Bose product. The features were very appealing and I thought it would be a cruise through operating it. However just during the initial set up that we had to go through after taking it...
Sound quality
Initial Set up, Pathetic software and customer care, Cumbersome ways of operation which is not at all user friendly, Not supported by most devices
Oct, 2016
Consumer review (cnet.com)
Great Sound, Useless Software
I love Bose sound. That said, I could NEVER recommend this equipment to ANYONE. It's incredibly frustrating that I regularly run into issues being able to stream music from my PC or my iPhone to my speaker. It defies logic. The software is useless,...
Sound is great when it works
It rarely works. WiFi connection software results in no access to music library
Jun, 2016
Price comparison for Bose Soundtouch 20 WIFI
No prices for this product
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