Jura Impressa C5

198 reviews

Jan, 2025

Positive
performance (31)
usability (29)
design (6)
maintenance (5)
reliability (4)

Negative
noise (14)
price (9)

General overview
Price comparison

alaTest has collected and analyzed 198 reviews of Jura Impressa C5. The average rating for this product is 4.0/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviewers are impressed by the size and design. The maintenance and usability also get good reviews. Comments are divided on the price. Some have doubts about the noise.

performance, usability, maintenance, design, size

noise

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Jura Impressa C5 is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 198 reviews)

User Reviews

Review Ratings

(43% of reviews)
Show all 5 star reviews (28% of reviews)
Show all 4 star reviews (15% of reviews)
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Show all 2 star reviews (10% of reviews)
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Features

performance
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usability
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price
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noise
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maintenance
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Showing 18 review(s)

Expert Reviews User Reviews

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Showing 1 - 18 of 18 Show Reviews: in English | in other languages (180)

Consumer review (amazon.co.uk)

Amazon.co.uk review summary for Jura Impressa C5

alaTest has collected and analyzed 10 user reviews of Jura Impressa C5 from Amazon.co.uk. The average user rating for this product is 4.0/5, compared to an average user rating of 4.3/5 for other products in the same category on Amazon.co.uk. People are impressed by the reliability and noise. The performance and durability also get good opinions. Comments are divided on the size, and many are critical about the price.

usability, durability, performance, noise, reliability

price

90% of the reviews on Amazon.co.uk give this product a positive rating.

Jan, 2025

Consumer review (staples.com)

Great Espresso machine that should last.

I did a bit of research on machine before picking this one up on sale at 20% off. It got almost all perfect reviews and Jura was a highly suggested company that suppose to make great long lasting machine's that are Swiss made. The machine is very...

Attractive Mouthfeel\/Body,Balanced Acidity,Exceptional\/Interesting Flavor,Pleasing Aroma,Pleasing Roast,Smooth Taste

Espresso temp is not hot,Needs a ground bean holde

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Consumer review (productreview.com.au)

Grinder failure 2 days outside of warranty

The machine makes a good coffee.

The problem is the quality of the machine and Jura Australia

Jan, 2013

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Consumer review (productreview.com.au)

Love it

I bought this machine second hand from a fellow worker and it had barely been used. I love it. We use it almost everyday and have only had to do a major clean once in the past 12mths or so. We always use quality beans which makes such a difference when...

Easy to use. Looks great.

Doesn't make the coffee/milk hot enough for what we like

Dec, 2012

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Consumer review (productreview.com.au)

Excellent

I am thrilled to bits with the Jura Impressa C5 machine and highly recommend it. Would I buy it again - yes definetely. I do however believe that the Customer Service in Australia needs to step up a gear or two.

so easy to use, perfect cup of coffee at the touch of a button (the new models have buttons instead of the rotary knob), easy maintenance (it cleans itself - again by the touch of a button)

jura.au customer service is very slack, I purchased the machine in a promotional period, had to chase jura.au for several months to get the additional warranty confirmed. Had to re-send proof of purchase and warranty card - luckily I kept a photo copy....

Apr, 2010

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Consumer review (productreview.com.au)

OK

Wonderful machine whilst it stays going. Only just broken down today so not sure what repair costs will be. For the cost of machine very disappointed in it breaking.

East to use, good quality, lovely cup of coffee

Frother a pain to use. Like last review a few days out of the two year guarantee and the same problem with the coffee grinder. Now very disappointed having just found this website and realised others with the same prolem.

Jan, 2010

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Consumer review (productreview.com.au)

Terrible

We bought this machine believing that we were investing in a mid-range yet high quality Swiss-made machine - the only evidence of Swiss design was the machine's ability to die a couple of days after the 2-year warranty expired (warranty expired...

Easy to use

Did not make a consistently good cup of coffee, high cost & frequency of consumables (i.e. filters, cleaning tabs,etc) with very poor reliability & very expensive to service

Aug, 2009

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Consumer review (productreview.com.au)

Terrible

I bought this machine as everywhere I had read and alot of people I spoke to said that Jura are really good machines, across the board - well after only 1 week and being mislead by warranty information - milk drinks are cold - service and support does...

Not very Much - makes an OK Espresso shot, but not much more than that!

Jura - very bad customer service and really poor at following up problems, that they do not believe are there. ALL milk drinks are lucky to be warm!

Dec, 2008

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Consumer review (productreview.com.au)

Good

I bought this machine about 6 weeks ago as living out in the country I wanted a reliable machine. I was impressed with it's quality as it should be being made in Switzerland. It makes really good espressos and if you have your coffee black you can turn...

Very well constructed and obvious high quality. Looks like a public building. The rotary controls simplify the machine with less to go wrong. This brand I believe has the best reliability of the automatic coffee makers. I rang technical help and they...

Cleaning aids and accessories are expensive. You need to have your wits about you operating it, you have about 5 seconds to decide what strength coffee you want. The selected option on the rotary dial should be a different colour or light up stronger....

Jul, 2008

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