Visit our Business Solutions website >>

VTech VT 20-2481

VTech VT 20-2481
alaScore 73

89 reviews

Dec, 2018

alaTest has collected and analyzed 89 reviews of VTech VT 20-2481. The average rating for this product is 3.2/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews.

We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the VTech VT 20-2481 is awarded an overall alaScore™ of 73/100 = Good quality.

Review analysis

(Based on 89 reviews)

User Reviews  


Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 85 of 89 Show Reviews: in English

Consumer review ( review summary for VTech VT 20-2481


alaTest has collected and analyzed 75 user reviews of VTech VT 20-2481 from The average user rating for this product is 3.3/5, compared to an average user rating of 3.9/5 for other Cordless Phones on

65% of the reviews on give this product a positive rating.

This summary is based on the products: VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black)VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black)

Dec, 2018

Consumer review (

The Worst electronics product I ever owned



Nonexistent customer service, buttons don't work. Crummy substandard electronic product like 50's japanese junk!

Jul, 2005

Consumer review (

Ours didn't last a year ...


Cordless Phone .. Good battery on handset

Buttons broke within a year

Dec, 2004

Consumer review (

vtech gigset did not disappoint


Features, styling, range, ease of use

No centralized call log or directories

Nov, 2004

Consumer review (

vtech gigset did not disappoint


Given the considerable criticisms I have read about multihandset cordless phones, I purchased the vtech 2481 with trepidation but I am delighted with the system. It replaced a Siemens Gigaset system and corrects many of it's flaws. Biggest improvement...

Features, styling, range, ease of use

No centralized call log or directories

Nov, 2004

Consumer review (

Don't waste your money



Confusing, incomplete instructions, untrained customer service

Jul, 2004

Consumer review (

Don't bother with this phone


nice hands free feature for speakerphone`

Poor sound quality, difficult to program,

Jun, 2004

Consumer review (



Answering machine works

Defective equipment ; poor tech support ; does not work as advertised

May, 2004

Consumer review (

The best speakerphones I've ever had


Speakerphone quality, expandable remotes


Mar, 2004

Consumer review (

Some great improvements over Siemens.


Phone's names are displayed, easy to record OGM

Lots of steps to accomplish anything, ring tones are horrible.

Mar, 2004

Consumer review (

Very bad sound quality - Keep looking...


The features are what attracted me to this expandable cordless 2-Line phone with Caller ID and answering machine. The quality is why I returned it. It seemed this unit would have everything I wanted, and by feature, it comes about as close as anything ...

2-Line, expandable, caller ID, answering machine

Horribly unacceptable sound quality and reception

Nov, 2003

Product Specifications

The ultimate two-line system for the home or office; this 2.4GHz Digital Spread Spectrum system features a digital answering system with a separate mailbox for each line, handset and base speakerphones, Call Waiting Caller ID, 50 name and number phone book directory in both base and handset, and headset compatibility. Expand your VT 20-2481 by adding up to 7 accessory handsets (model VT 20-2420) without the need of additional phone jacks. Bring telephone service to rooms where it was previously unavailable!

Answering Machine

Answering System Type:Digital


Type:LCD display


Manufacturer:VTech Communications
Packaged Quantity:1
Product Line:VTech VT

Service & Support

Type:1 year warranty


Conference Call Capability: Yes
Dialer Type:Dual keypad
Header Features:W/ call waiting caller ID & answering system
Transmission Band:2.4 GHz
Type:Cordless phone

Telephone Features

Caller ID: Yes
Intercom: Yes
Multiline Operation Capability:2-line operation
Speakerphone: Yes
Voice Mail Capability: Yes