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Plantronics MX500i

Plantronics MX500i
alaScore 76

70 reviews

Feb, 2025

alaTest has collected and analyzed 70 reviews of Plantronics MX500i. The average rating for this product is 4.1/5, compared to an average rating of 4.0/5 for other Headphones for all reviews. People really like the portability and price. The usability and sound also get good feedback, whereas the size and durability get less positive reviews.

comfort, sound, usability, price, portability

reliability, durability, size

We analyzed user and expert ratings, product age and more factors. Compared to other Headphones the Plantronics MX500i is awarded an overall alaScore™ of 76/100 = Good quality.

Review analysis

(Based on 70 reviews)

Expert Reviews  

User Reviews  

Showing 69 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 69 Show Reviews: in English | in other languages (1)

Expert review by : PC Authority (pcauthority.com.au)

Plantronics mx500i Headset

 

It may look distinctively call-centre-ish, but it's hard to ignore quality when you hear it.

Apr, 2011

Consumer review (newegg.com)

Horrible quality

 

Couldn't say anything positive e

I used to have older model of under the ear Plantronics headset and I loved it. I bought a new headset and have nothing but problems, Sound quality is bad, people I speak with all complain on Big Echo and that hear only every other word. Exchanged this...

Oct, 2013

Consumer review (newegg.com)

Plantronics Headset

 

Very light weight. Good sound quality both transmit and receive.

A little difficult to put on with a reverse over the earpiece. Can be a little uncomfortable if worn for several hours.

Jan, 2013

Consumer review (newegg.com)

Great piece of equipment

 

Haven't had any problems with it yet & am very satisfied.

Adjustability, length of cord w/ clip, features (volume, mute, & extra adapter plug for use w/ cell phones, ear fit

I really can't think of any cons. I know some may think that it should have been made a little better by making it stronger & more durable but to do that would mean making it bulkier & heavier of which most will not like.

Sep, 2012

Consumer review (newegg.com)

Nice while it lasted.

 

The 2.5mm-USB adapter is the silver lining. I had an old 2.5mm Jabra hook collecting dust and somehow remembered it when the new headset's mic died. While the adapter might not have been the intent of the purchase, what I ended up with works great....

My trusty Creative Fatal1ty's mic gave out after two years of abuse. Since its speakers still work for media, I figured I'd go for a lighter single-ear headset. I've got a deep respect for Plantronics after my call center years, so a little hunting...

Note the past tense in that last line. Mic suddenly dropped to near inaudible levels within four hours of unpacking. Checked on two other computers and fiddled with the output switches to be sure, it's pretty much dead.

Apr, 2011

Consumer review (newegg.com)

Mute Switch Doesn't Work

 

It's a pain to pay for $9 RMA return shipping on a $29 item when it's not my fault I was sold a defective product. And since this is a replace-only product, I'll just have to hope the next one's cheapo switch works and lasts awhile.

Was hesitant about the weird under-ear way to wear it, but it actually felt pretty good and secure.

The mute switch simply didn't work. Was always off mute, no matter the position of the switch. The switch looks cheaply made, so no wonder it failed. Can you imagine being off mute when you think you're on mute?

Jan, 2011

Consumer review (newegg.com)

Great Sound in and out

 

* We have two of these, my ears are medium sized my wife are pixie tiny. Fits both of us comfortable for up to 4 hours. * Incoming sound is crisp and clear with no distracting crackling highs or lows * Microphone sound is of very high quality.

* none, for the price.

Dec, 2010

Consumer review (newegg.com)

Not as good as expected

 

I wear a plantronics headset all day everyday at work. I will only wear the PLANTRONICS H81N TriStar at work. I love it, and will pay for them myself if necessary for the quality and comfort. So, I was expecting the same quality and comfort from...

lightweight. Universal. Inexpensive.

uncomfortable, the earpeice is backwards from other designs, the things that fits into your ear is too big, too hard and after a short bit of time too painful. I could hear ok (not excellent) once I got it on but everyone i talked to complained that...

Feb, 2010

Consumer review (newegg.com)

Highly Recommended

 

+after having tried over 10 headsets this is THE best for VOIP. i use it on skype and yahoo. I am sticking to this brand from now on.

+Excellent Sound Quality +light +detachable +Click to mute

+built quality is good but i wish it was better

Feb, 2010

Consumer review (newegg.com)

Highly recommend

 

I bought this same headset but without the USB adapter. I use it with my cell phone when driving and occasionally with a cordless phone at home.

Great sound, both coming and going. It really does handle wind noise well. No batteries, no charging to be concerned with. Comfortable, (but see below). Easy to put on and easy to adjust the voice tube, and it stays where you want it. Mine has proven...

It is wired, if that would bother you. I find I have to change ears after a couple of hours or it becomes a little uncomfortable.

Jan, 2010

Price comparison for Plantronics MX500i

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