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Plantronics S11

Plantronics S11
alaScore 76

51 reviews

Feb, 2025

alaTest has collected and analyzed 51 reviews of Plantronics S11. The average rating for this product is 3.8/5, compared to an average rating of 4.0/5 for other Headphones for all reviews. People really like the price. The comfort is also mentioned favorably, but many are critical about the sound.

usability, comfort, price

sound

We analyzed user and expert ratings, product age and more factors. Compared to other Headphones the Plantronics S11 is awarded an overall alaScore™ of 76/100 = Good quality.

Review analysis

(Based on 51 reviews)

User Reviews  

Showing 51 review(s)

Expert Reviews User Reviews

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Showing 1 - 49 of 51 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Plantronics S11

 

alaTest has collected and analyzed 36 user reviews of Plantronics S11 from Amazon.com. The average user rating for this product is 3.9/5, compared to an average user rating of 3.9/5 for other Headphones on Amazon.com. People really like the comfort. The price also gets good feedback, whereas some have doubts about the sound.

usability, price, comfort

sound

81% of the reviews on Amazon.com give this product a positive rating.

Feb, 2025

Consumer review (amazon.ca)

Amazon.ca review summary for Plantronics S11

 

alaTest has collected and analyzed 3 user reviews of Plantronics S11 from Amazon.ca. The average user rating for this product is 5.0/5, compared to an average user rating of 4.2/5 for other Headphones on Amazon.ca. People really like the comfort. The usability also gets good feedback.

usability, comfort

100% of the reviews on Amazon.ca give this product a positive rating.

Feb, 2025

Consumer review (tigerdirect.com)

Poor design

 

In order to install the S11, your regular phone handset and cord has to be unplugged and the S11 connects to the phone. Your handset then plugs into the S11 and is placed on the phone cradle. To use the S11 you have to pick up the phone handset, lay it...

Aug, 2014

Consumer review (newegg.com)

Simple yet rock solid

 

Rock solid headset system! I've tested many different headset systems and the S11 just works. Used them with Cisco, 3Com, and Avaya phones in three companies so far

Cord connecting to the system to the phone could be about a foot longer. Hate having to buy extra cords to make it easier for us to use the S11s

Jan, 2011

Consumer review (officedepot.com)

As Expected

 
Dec, 2014

Consumer review (officedepot.com)

Not worth it

 

Did not work out - all settings produced feedback on the line. I recommend making a bigger investment - I purchased a more expensive Plantronics model and have no issues whatsoever.

Performance

Nov, 2013

Consumer review (officedepot.com)

Poor Product

 

I don't like this Product at all there is no way to disconnect the call and the product always stay's in mute. The other people can't hear even do I don't have the mute button on. I have to keep picking up the handset to talk. I wouldn't recommend this...

Sound Quality, Performance, Build Quality

May, 2013

Consumer review (officedepot.com)

BEWARE

 

I purchased the Plantronics S11 at my local Office Depot. I had no issues with Office Depot whatsoever.

Jan, 2013

Consumer review (officedepot.com)

Works great

 

We have one of these headsets in our office and it works great, no problems at all. I'm going to buy another one now since we are getting busier and I need my hands for the computer.

Mar, 2011

Consumer review (officedepot.com)

Poor sound quality

 

Tried it out in our call center and it just never worked that way it should. Transmit is fine. The problem is the reception. It sounds like the other person is speaking through a tube. It has numerous settings, but no combination would produce good...

rj-11 plug

poor sound quality, too many cords, feels cheap

Oct, 2010

Consumer review (rakuten.com)

A customer

 

I've only had this model for a short period of time I was trying to stick with the older m-10 models because the wiring is more insulated than that of the newer models which helps to isolate interference from all the electronics that I work around. I...

Consumer review (rakuten.com)

Plantronics S11 Telephone Headset

 

Nice product and works well at a very low price. For that very low price it seems corners were cut. THe headset, itself, has a very cheap feel and if you have a large head, will probably not fit. The wire coming from the headset to the base/amplifier...

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Price comparison for Plantronics S11

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