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Brother Business Smart MFC-J5720DW MFC

Brother Business Smart MFC-J5720DW MFC
Brother Business Smart MFC-J5720DW MFCBrother Business Smart MFC-J5720DW MFCBrother Business Smart MFC-J5720DW MFC
alaScore 80

99 reviews

May, 2024

alaTest has collected and analyzed 99 reviews of Brother Business Smart MFC-J5720DW MFC. The average rating for this product is 3.6/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. Comments about the noise and price are overall positive. The size and performance also get good feedback, but some have doubts about the reliability.

usability, performance, size, price, noise

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Brother Business Smart MFC-J5720DW MFC is awarded an overall alaScore™ of 80/100 = Very good quality.

Review analysis

(Based on 99 reviews)

User Reviews  

Review Ratings

  (41% of reviews)
Show all 5 star reviews   (20% of reviews)
Show all 4 star reviews   (13% of reviews)
Show all 3 star reviews   (9% of reviews)
Show all 2 star reviews   (16% of reviews)
Show all 1 star reviews

Features

usability
  Show positive (72%)Show negative (28%)(Show all)
performance
  Show positive (74%)Show negative (26%)(Show all)
size
  Show positive (70%)Show negative (30%)(Show all)
price
  Show positive (71%)Show negative (29%)(Show all)
noise
  Show positive (78%)Show negative (22%)(Show all)
reliability
  Show positive (40%)Show negative (60%)(Show all)
design
  Show positive (78%)Show negative (22%)(Show all)
durability
  Show positive (57%)Show negative (43%)(Show all)
print quality
  Show positive (57%)Show negative (43%)(Show all)
multifunction
  Show positive (80%)Show negative (20%)(Show all)
paper handling
  Show positive (100%)None yet(Show all)
ink consumption
  Show positive (100%)None yet(Show all)
More features

Showing 99 review(s)

Expert Reviews User Reviews

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Showing 1 - 92 of 99 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Brother Business Smart MFC-J5720DW MFC

 

alaTest has collected and analyzed 82 user reviews of Brother Business Smart MFC-J5720DW MFC from Amazon.com. The average user rating for this product is 3.6/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. People really like the noise and price. The size and performance also get good comments, but many are critical about the reliability. Opinions are divided on the print quality.

usability, performance, size, price, noise

reliability

76% of the reviews on Amazon.com give this product a positive rating.

May, 2024

Consumer review (newegg.com)

Brother MFC-J5720DW

 

So far doing great, really enjoy the 11x17 adjustable tray that actually auto senses position and paper

Tray 2, the adjustable one does not have a cover. i.e. you can see the 11x17 paper if you left the tray extended for that style printing

Oct, 2015
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Consumer review (newegg.com)

Brother MFC-J5720DW

 

So far doing great, really enjoy the 11x17 adjustable tray that actually auto senses position and paper.

Tray 2, the adjustable one does not have a cover. i.e. you can see the 11x17 paper if you left the tray extended for that style printing.

Oct, 2015
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Consumer review (newegg.com)

Brother MFC-J5720dw

 

I wish I'd never bought this 31-pound paperweight! I'd rate it at zero eggs if I could.

NONE

When I try to print business cards using the MP Tray, I continually get "Paper Jam" errors. There is no paper jam! When I try to use Tray 1 set to letter, the printer continually says the wrong size paper is in the tray, do I want to continue. What a pain

Jun, 2015
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Consumer review (newegg.com)

Would have been a great case!!!

 

I wish I'd never bought this 31-pound paperweight! I'd rate it at zero eggs if I could.

NONE

When I try to print business cards using the MP Tray, I continually get "Paper Jam" errors. There is no paper jam! When I try to use Tray 1 set to letter, the printer continually says the wrong size paper is in the tray, do I want to continue. What a pain

Jun, 2015
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Consumer review (newegg.com)

More trouble! - Update to previous review

 

I wish I'd never bought this 31-pound paperweight! I'd rate it at zero eggs if I could.

NONE

When I try to print business cards using the MP Tray, I continually get "Paper Jam" errors. There is no paper jam! When I try to use Tray 1 set to letter, the printer continually says the wrong size paper is in the tray, do I want to continue. What a pain

Jun, 2015
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Consumer review (newegg.com)

More trouble! - Update to previous review

 

I wish I'd never bought this 31-pound paperweight! I'd rate it at zero eggs if I could.

NONE!

When I try to print business cards using the MP Tray, I continually get "Paper Jam" errors. There is no paper jam! When I try to use Tray 1 set to letter, the printer continually says the wrong size paper is in the tray, do I want to continue. What a...

Jun, 2015
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Consumer review (newegg.com)

Freezes - Must be hard reset often.

 

I wish I'd never bought this 31-pound paperweight! I'd rate it at zero eggs if I could.

NONE

When I try to print business cards using the MP Tray, I continually get "Paper Jam" errors. There is no paper jam! When I try to use Tray 1 set to letter, the printer continually says the wrong size paper is in the tray, do I want to continue. What a pain

Jun, 2015
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Consumer review (abt.com)

Disappointing

 

I guess the excellent Brother black and white printer purchased some time ago led me to expect too much of this low-priced printer. The color quality is poor and there are few means to adjust it. The machine is slow and makes an awful squealing noise...

Nov, 2015
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Consumer review (abt.com)

Great choice

 

This is a solid, dependable all-in-one that does it all. The wifi connection works very well on my home network, which includes a Mac as well as a couple of Windows machines (in real life I'm an IT person). One reason I chose this model is for its...

Nov, 2015
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Consumer review (abt.com)

printer/scanner

 

Still learning how to use it but I'm really pleased with what I can do with it. The large size paper (11x17) has already been handy to use. I don't know how long the ink will last but so far good.

Nov, 2015
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Price comparison for Brother Business Smart MFC-J5720DW MFC

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