Brother MFC-9700

42 reviews

May, 2024

Positive
performance (31)
usability (16)
price (14)
reliability (13)
multifunction (5)

Negative
connectivity (2)
control panel (1)

General overview
Price comparison

alaTest has collected and analyzed 42 reviews of Brother MFC-9700. The average rating for this product is 4.0/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. People really like the multifunction and price. The reliability and usability are also appreciated, but there are some mixed reviews about the print quality. Many are less positive about the control panel and connectivity.

performance, usability, reliability, price, multifunction

connectivity, control panel

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Brother MFC-9700 is awarded an overall alaScore™ of 72/100 = Good quality.

Review analysis

(Based on 42 reviews)

Expert Reviews

User Reviews

Review Ratings

(52% of reviews)
Show all 5 star reviews (21% of reviews)
Show all 4 star reviews (7% of reviews)
Show all 3 star reviews (5% of reviews)
Show all 2 star reviews (14% of reviews)
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Features

performance
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usability
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reliability
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price
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multifunction
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More features

Showing 42 review(s)

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Showing 1 - 39 of 42 Show Reviews: in English

Consumer review (amazon.com)

Amazon.com review summary for Brother MFC-9700

alaTest has collected and analyzed 29 user reviews of Brother MFC-9700 from Amazon.com. The average user rating for this product is 3.8/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. Reviewers really like the durability and multifunction. The reliability and price are also appreciated. There are some mixed opinions about the usability, while the print quality and connectivity get less positive comments.

performance, price, reliability, multifunction, durability

noise, connectivity, print quality

76% of the reviews on Amazon.com give this product a positive rating.

May, 2024

Expert review by : Jeffrey Fuchs (cnet.com)

Service and support

Brother MFC-9700

Fast, good-quality text printing.

Expensive; lackluster design; poor scan quality; tiny control-panel LCD.

A small home office with light faxing, scanning, and copying needs could make do with this product.

Jul, 2003

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Consumer review (cnet.com)

"Terrible support / complicated set up"

Trying to set up to Mac / android - both are very difficult. The supplied disk didn't work so had to download drivers which still didn't do it. I tried online chat support for 20 minutes but didn't get thru than called and after they took my info got...

In theory printer speed, size and functionality

multi hour set up

Aug, 2015

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Consumer review (databazaar.com)

MFC9700 A WORK HORSE

I HAVE HAD MY MFC9700 FOR OVER 5 YEARS. IT DOESN'T MISS A STEP. GREAT ENLARGEMENT AND REDUCTIONS. OUTSTANDING SCANNER. NOW THAT NON-BROTHER REPLACEMENT DRUMS AND TONER CARTRIDGES ARE AVAILABLE, THE UPKEEP IS VERY REASONABLE. WOULD RECOMMEND THIS UNIT...

Jul, 2009

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Consumer review (rakuten.com)

Mal

Which is clearly a very related product. I have used my MFC9600 for years and I have to say it's top notch. Everything I want in a multifunction unit. It's quiet, fast, reliable and does what is advertised, and then some. Driver installation is its...

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Consumer review (rakuten.com)

gio_chang

This machine is much more than I expected. Despite having a little tricky time to set up at the begining, I'm totally satisfied with this. It does everything I want. No problems with WinMe, even though I've also installed on Foreign Language Windows...

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Consumer review (rakuten.com)

Don McCormick

It does everything it says-- and well. I have no complaints. It's performance has exceeded my expectations.

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Consumer review (rakuten.com)

Neil

Since I rarely buy computer equipment, I read every single review that I could find. The most negative comments that I could find were associated with the complexity of settin up the fax machine. More than half the manual is dealing specifically with...

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Consumer review (rakuten.com)

Stuart McKendrick

I looked all over for a laser multi-function machine, and finally chose the 9700. Every day has been a joy since. I used it tied to a Windows 2000 computer (parallel) and G3 (usb), and had no problems printing - and it is quite speedy. I got the...

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Consumer review (rakuten.com)

Tom Schnieder

I have purchased one of these machines for my roofing company. Brother has out performed my expectations by far. I switched from a 3200 to upgrade to a machine with flatbed capabilities and have found even with more features, it out performs the...

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Consumer review (rakuten.com)

Al

Here is a machine like HP used to make. My HP-3100 was never as solid as I expected, and after 18 months, I just threw it away. The Brother machine is fast, reliable, and much more versitile than the HP machine.Downside - the MFC-9700 is very slow for...

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