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Samsung UNHU8550 series

Samsung UNHU8550 series
Samsung UNHU8550 series
alaScore 87

15 reviews

Jan, 2025

alaTest has collected and analyzed 15 reviews of Samsung UNHU8550 series. The average rating for this product is 2.9/5, compared to an average rating of 4.3/5 for other products in the same category for all reviews. Opinions about the connectivity and design are on the whole positive. The usability and price also get good reviews. Some have doubts about the reliability and remote control, and reviews about the color and sound are different.

image quality, price, usability, design, connectivity

remote control, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Samsung UNHU8550 series is awarded an overall alaScore™ of 87/100 = Very good quality.

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Review analysis

(Based on 15 reviews)

Expert Reviews  

User Reviews  

Review Ratings

  (27% of reviews)
Show all 5 star reviews   (20% of reviews)
Show all 4 star reviews   (no reviews)
    (20% of reviews)
Show all 2 star reviews   (33% of reviews)
Show all 1 star reviews

Features

image quality
  Show positive (79%)Show negative (21%)(Show all)
price
  Show positive (69%)Show negative (31%)(Show all)
usability
  Show positive (67%)Show negative (33%)(Show all)
remote control
  Show positive (43%)Show negative (57%)(Show all)
design
  Show positive (80%)Show negative (20%)(Show all)
reliability
  Show positive (33%)Show negative (67%)(Show all)
sound
  Show positive (50%)Show negative (50%)(Show all)
color
  Show positive (50%)Show negative (50%)(Show all)
connectivity
  Show positive (100%)None yet(Show all)
size
  Show positive (100%)None yet(Show all)
More features

Showing 15 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 15 Show Reviews: in English

Expert review by : David Katzmaier (cnet.com)

Samsung UNHU8550 series review

 

If you must have a 4K TV now, the Samsung UNHU8550 is the best overall choice.

The Samsung UNHU8550 4K LED LCD has an excellent picture with deep black levels, accurate color and solid uniformity with little blooming. It costs less than Samsung's curved 4K LED LCD and doesn't have the curve's picture-quality issues. Its styling...

The HU8550 is relatively expensive, and the high resolution is very difficult to discern, especially with non-4K content.

The Samsung HU8550 offers our favorite combination of picture quality and features in a 4K TV this year, making it a good value despite the high price.

Nov, 2014
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Consumer review (cnet.com)

Expensive and poorly made

 

We purchased the UN65HU8850 -- a 4K LCD TV. After only a year and a half, the LCD panel went bad as dead pixels began to appear on the screen. The panel, which has to be replaced, costs $1,320 -- half the cost of the TV. Our repair shop convinced...

Good picture

Doesn't work, terrible customer service

Jul, 2016
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Consumer review (cnet.com)

This has a major problem: Use of HDMI (ARC) turns off audio out: cannot use headphones (tv ears, etc).

 

This low rating is entirely because HDMI (ARC) usage turns off the Audio Out on the TV. Everyone I know expects to use headphones in order to avoid disturbing others. This TV will not allow headphones to be used because it automatically turns off the...

Excellent all round but made for practical use has been made useless by this problem.

Audio Out turns off automatically with HDMI (ARC) use !!

Apr, 2015
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Consumer review (cnet.com)

Great tv

 

I got the 65hu8550. The first one I bought had the QS04 panel. Checking AVS forum revealed that this was not a Samsung panel. The picture was good, but started turning on and off randomly. I had to return it.

Great picture, nice smart tv features

price/panel lottery

Mar, 2015
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Consumer review (cnet.com)

"Samsung - The Worst Srevice Ever"

 

You had better get a good one that works or else you're in for a nightmare at Samsux customer service - especially Executive Care. Plan on calling a couple dozen times, be on hold for at least 40 minutes then all they do is give you countless ticket...

Good Picture

Samsung TV to Samsung Home Theater - Terrirble

Feb, 2015
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Consumer review (cnet.com)

The best LED TV I've seen yet

 

Samsung hit one out of the park with the HU8550. For an LED it has excellent black levels and great colors. Motion is extremely smooth with no soap opera effect at all that I've noticed with the multiple settings I've toyed around with. I ended up...

Excellent black levels and unnoticeable input lag, great gaming TV

Nothing yet

Jan, 2015
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Consumer review (cnet.com)

New TV already experiencing problems

 

I purchased this TV three weeks ago and have been fairly impressed by the picture quality. However, about a week ago the TV started randomly turning itself off and then immediately turning itself back on. Two times there has been a loud whirring noise...

Great picture

Randomly turning off/on

Dec, 2014
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Consumer review (cnet.com)

"Very bad experience with samsung tech support. I bought very expensive TV UN65HU8550. I REQUESTED FOR REMOTE ACCESS MORE THAN 5 TIMES BUT I NEVER GOT

 

Samsung is very poor in tech support specially remote access tech. I tried to connect my PC to TV. Even after lot of trials fail. Hold time for remote tech support is more than 1/2 hour. even after 1/2 hour waiting no garanty that you will get help. I...

ultra high defination is of no use on standard broadcasting. No need to spent more money.

Difficulty in remote operation with set up box. Tech support is very difficult to get. Waiting time is more than 1/2 hours even after 1/2 no garanty

Dec, 2014
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Consumer review (cnet.com)

Very bad experience with samsung tech support. I bought very expensive TV UN65HU8550. I REQUESTED FOR REMOTE ACCESS MORE THAN 5 TIMES BUT I NEVER GOT

 

Samsung is very poor in tech support specially remote access tech. I tried to connect my PC to TV. Even after lot of trials fail. Hold time for remote tech support is more than 1/2 hour. even after 1/2 hour waiting no garanty that you will get help. I...

ultra high defination is of no use on standard broadcasting. No need to spent more money.

Difficulty in remote operation with set up box. Tech support is very difficult to get. Waiting time is more than 1/2 hours even after 1/2 no garanty

Dec, 2014
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Consumer review (cnet.com)

The best TV I have ever owned, the UNHU8550 is pricey, but well worth it

 

A lot of people will be put off by the high price of this TV, especially with all of the cheap 4K sets going on sale on Black Friday, but the UNHU8550 is well worth every penny. The set's display is razor sharp, and the motion control, audio commands,...

Beautiful display, tons of features

High Price

Nov, 2014
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Price comparison for Samsung UNHU8550 series

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