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Miele W 502

Miele W 502
alaAverage 3.4

18 reviews

Nov, 2024

alaTest has collected and analyzed 18 reviews of Miele W 502. The average rating for this product is 3.4/5, compared to an average rating of 4.3/5 for other products in the same category for all reviews.

On average, users rate this product 68/100.

Review analysis

(Based on 18 reviews)

User Reviews  

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Showing 1 - 10 of 18 Show Reviews: in English

Consumer review (productreview.com.au)

I love this washing machine!

 

It washes really well and I never doubt it will wash the really dirty clothes well, I love the crease protection feature as I rarely get mine out as soon as they're done! This machine is definitely reliable and it's mostly quiet except for the spin but...

Mar, 2017

Consumer review (productreview.com.au)

Excellent machine but died in middle age

 

local retailer cannot sell them and nearest dealer is at least 400 km - 4 hours away. Retailer has the 4th recommended front loader on hand, so it looks like an LG is the replacement at a third the price. Has not unduly worn out clothes and reasonably...

Jun, 2016

Consumer review (productreview.com.au)

Not worth the money.

 

We bought this machine 7 years ago and paid a lot for it. We were told it would last 20 years. Well, it didn't. The serviceman implied that it was my fault and the way I was using the machine. He advised the repairs would be in excess of $1500. I can...

Jun, 2015

Consumer review (productreview.com.au)

Miele Washing Machine

 

Great washing machine, we have had our current machine for 10 years with out requiring servicing or repairs. Follow the owners manual in regards to maintenance and you should not have problems. My parents have one that is 20 years old, I think this may...

Trouble free machine.

Aug, 2014

Consumer review (productreview.com.au)

Reliable front loader

 

l and making a nasty smell. So after using the machine, you need to get a sponge or an old handtowel and soak up this excess water. 2. There is no 'pause' function. You can stop the machine, but then you'll probably have to go back to the beginning of...

Reliable, water efficient

Water left inside door seal can go mouldy - not mentioned in manual

Mar, 2014

Consumer review (productreview.com.au)

Great washing machine

 

We have had this front loader for about 5 - 6 years and its still going strong. It washes the clothes really well (as long as you are using the right setting) and gets out most of the water on the spin cycle. I have not had to have my machine serviced...

Washes well, good spin cycle, anti crease function, water efficient.

The rubber seal around opening collects water which gets dirty and needs regular cleaning. The detergent draw also gets dirty and moudly if not cleaned.

Nov, 2012

Consumer review (productreview.com.au)

MIELE-THEY DON'T LAST 20 years-mine lasted 6years

 

the washing load. Would I buy another MIELE?.-NO-too expensive and could not be fixed, even though it only ever had one problem. Customer sevice was not helpful regarding what to do with it. I'm sure if you know how to fix it it is still a good...

I did love it for 6 years as it washed well and had no problems, but was no better than previous one.

It could only be fixed at a price of MORE than a new one. Drum out of round, needed new shocks and door seal.

Jul, 2012

Consumer review (productreview.com.au)

Excellent

 

I've had my machine for over five years and it has been fantastic. The normal cycle cleans the clothes better than any other machine I've had and the quick cycle is almost as good. I follow the advice of doing the hotest cycle with no clothes in it...

Feb, 2012

Consumer review (productreview.com.au)

Terrible

 

We bought a Miele product thinking that the $ were justified because of the expected long life of the product. The combination of the poor customer service when we did have a problem has meant we won't be buying Miele again.

washes well - easy to use

Our W502 failed after 6 years and needed a full electronic replacement - Miele quoted $600 to repair and no guarantee that the repair would fix the problem. When asked about the 20 year life expectancy quoted on the web site they said some products...

Jan, 2012

Consumer review (productreview.com.au)

Terrible

 

When it works it works ok.

Expensive repairs, too much reliance by service repair people on the 'reputation' of Miele and undue questioning of your use of it as though the problem will always lie with you. My machine is 7 years old and in the past year we have spent over a $1000...

Jan, 2012
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