Visit our Business Solutions website >>

Gaggia Accademia

We have collected and analyzed 2 expert reviews and 77 user reviews from international sources. Experts rate this product 79/100 and users rate it 77/100. The average review date is Oct 11, 2012. We have compared these reviews to 312703 reviews from other Coffee & Espresso Makers. The alaScore™ for this product is 83/100 = Very good. Last update: Dec 10, 2018.

Review analysis

(Based on 79 reviews)

Expert Reviews  

User Reviews  

Showing 34 review(s)

Expert Reviews User Reviews


Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 33 of 34 Show Reviews: in English | in other languages (40)

Consumer review ( review summary for Gaggia Accademia


alaTest has collected and analyzed 23 user reviews of Gaggia Accademia from The average user rating for this product is 3.1/5, compared to an average user rating of 4.3/5 for other products in the same category on Reviewers really like the durability and reliability. The maintenance and noise are also appreciated. There are some negative opinions about the price, and there are some mixed opinions about the capacity.

usability, noise, maintenance, reliability, durability


61% of the reviews on give this product a positive rating.

This summary is based on the products: Gaggia Accademia RI9702/04 Bean to Cup Espresso and Cappuccino Coffee MachineGaggia Accademia RI9702/04 Bean to Cup Espresso and Cappuccino Coffee Machine

Dec, 2018

Expert review by : Richard Baguley (

Gaggia Accademia


One-touch espresso and milk foaming, but at a price.

We were impressed by the Gaggia Accademia. We found that it produced good quality espresso and milk drinks, and it was very easy to use. The only issues we found were a slightly confusing menu system and a drip tray that was too small and needed...

Dec, 2011

Consumer review (

The best of the type available for the price!


We researched many Super Automatic coffee machines before we decided on the Gaggia Accademia. Apparently, Gaggia also makes the Phillips Saeco Xelsis EVO since they are very similar, but the Gaggia is not as complex and the cost is lower. Overall, we...

Feb, 2015

Consumer review (

Very convenient and easy to use.


My previous machine was a SACO Talea Touch Plus which worked very well but began to have a couple of small problems after its long 10 yrs of daily use, so after much research I decided to get a Gaggia. It is very easy to use, makes a great cup of...

Jun, 2016

Consumer review (

Impossible to recommend


Purchased new February 2014. Despite cleaning the brew group regularly and performing all maintenance tasks when prompted and using appropriate products purchased from the supplier, this machine has been extremely unreliable. No problems with any of...

Oct, 2015

Consumer review (

Extremely Reliable


ught I would have to get it serviced but tried to turn on again anyway. Lo and behold it finished the clean and has been running perfectly ever since. (it needed a holiday too) I bought this machine after reading reviews that Gaggia was a well made and...

May, 2015

Consumer review (

Gaggia accademia


Very easy to use. Great coffees. As with previous reviews, smallish water container. Frequent emptying of drip tray and used grinds but more than makes up for this with coffee quality and amount of adjustments that can be made. Machine will tell you...

Good coffee and beautiful looking machine

Dec, 2013

Consumer review (

Fantastic Machine!


Straight out of the box this machine required very little adjustment to the settings. The measures of espresso and milk were fantastic for Mach Latte and Cappuccino. Milk temperature was also perfect and I was a little worried as a lot of automatic...

Milk frothing was perfect, looks awesome and ease of use.

Water level can catch you out if not careful as it is only about 4 cups worth, otherwise PERFECT in every way!

Oct, 2012

Consumer review (

looks superb, good coffee, Have grown to like machine


Eventually bite bullet and bought an automatic machine. Unfortuately after Gaggia Evolution all the instructions and eventual cleaning has reduced my enjoyment of making my own lattes. The carfe spits soya milk over machine and floor, experimented with...

Grinds the beans, programmable, 3 froth programmes excellent

spits thick soya milk

Apr, 2012

Consumer review (

Gaggia RI9702/04


easy to use, very tasty coffee, perfectly frothed milk

Only on the price really - but you get what you pay for

Mar, 2012

Consumer review (

Gaggia RI9702/04


Makes a great cup of coffee, compared to the Jura I had before you can really taste the flavour of the brew. I thought the cleaning was going to be a nightmare but its not, just a weekly clean of the brew unit and emptying the drip tray, everything...

Would have given a 10 out of 10 as the milk could be a bit hotter, however if you do like it hotter for cappuccinos and lattes just pop the drink in the microwave for 20 seconds.

Jan, 2012

Product Specifications


Built-in display: Yes
Case design:Freestanding
Color of product:Black, Stainless Steel / Stainless Steel
Control Type:Buttons
Display Type:LCD
Housing material:Metal, Stainless steel / Stainless Steel
Product type:Espresso Machine

Energy Management

AC input frequency:50 / 60
AC input voltage:230
Connected load:1500


Cup holder:Y
Cupholder: Yes
Removable water tank: Yes

Other Features

Designjet model size (metric):15.2
Fully automatic:Coffee & Milk
Material:Metal, Stainless steel
Product dimensions (WxHxD):11.1 x 16.9 x 15.2
Pump pressure:15


Adjustable grinder settings: Yes
Built-in Grinder: Yes
Capacity in cups:16
Cappuccino making:Y
Coffee beans capacity:12.3
Coffee input type:Coffee beans / Coffee beans, Ground coffee
Coffee maker type:Fully-auto
Espresso making:Y
Fully automatic:Coffee & Milk
Hot chocolate making:Y
Hot milk making:Y
Hot water system:Y
Latte making:Y
Maximum operating pressure:15
Milk adding type:Automatic
Milk tank: Yes
Milk tank capacity:0.6
Number of grinder settings:8
Types of drink:Caffe latte, Cappuccino, Espresso, Hot chocolate, Hot milk, Hot water / Cappuccino, Espresso
Water filter: Yes
Water tank capacity:1.6


AC input frequency:50 / 60
AC input voltage:230
Connected load:1500

Technical Details

Pump pressure:15

Weight & Dimensions

Depth:11.1 / 15.2 / 16.9
Height:15.2 / 16.9
Width:11.1 / 15.2