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10 reviews
Apr, 2025
alaTest has collected and analyzed 10 reviews of DéLonghi EN720M. The average rating for this product is 2.9/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. Reviewers are impressed by the capacity and size. The maintenance and usability are also mentioned favorably, whereas some have doubts about the reliability and price.
usability, maintenance, size, capacity
price, reliability
We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the DéLonghi EN720M is awarded an overall alaScore™ of 74/100 = Good quality.
Consumer review (productreview.com.au)
We have used this model for 32 months, I small gliche was covered by warranty. They sent us a replacement machine for the duration of 7 days. A really nice touch... Need to use the top cup warmer to get hotter coffee. Fully Auto with indicators for low...
Quick and easy coffee, the capsule grades ex Italy are the very best
Have not found anything
Consumer review (productreview.com.au)
I would steer well clear of this machine. I purchased this machine 2 years ago and I have had it back to be repaired at least 8 or 9 times during ths time. The first problem was the milk was always cold or luke warm at best. I was provided with a...
Can make good coffee when it actually works
Very unreliable, cold to luke warm coffee
Consumer review (productreview.com.au)
Like all things new you have to learn how to use it first. Having been through that stage we are very satisfied with the overal functionality of the machine. It's very easy to look after and the coffee pod varieties are great. Warming your cups up...
compact size and easy to use
Consumer review (productreview.com.au)
Once setup this machine makes great coffee. In order to get it working properly, the cups have to be heated, and the coffee/milk amounts should be setup for your cup size, and the frother set to halfway. But once setup- it's really easy to get a good...
Easy to use and clean, compact
Milk frother is a bit finicky, cup warmer needs to be hotter
Consumer review (productreview.com.au)
Had this for 2 weeks and are replacing it for something better. While I didn't find it too hard to use, the results were very underwhelming- cold coffee that was always pretty awful. The clean-up following a latte or cappuccino was a pain as milk...
Looks pretty good, consistent result
Cold coffee, rubbish milk system, difficult to clean properly, not customisable at all
Consumer review (productreview.com.au)
We bought this machine 2 months ago after having owned a smaller espresso maker for about 5 years. I have to say, we haven't experienced any of the cold coffee troubles that previous people have experienced. Even my friend who likes hot coffee says it...
Easy to use, looks great on the bench, always produces a great coffee
Consumer review (productreview.com.au)
We have owned this machine for five months now. On the whole we have found that it makes good coffee but it needed some attention when we first got it out of the box. We are a small office of five staff (we also come and go alot) and a fridge. The sink...
Works well for a small office. Easy to use. Easy to clean up
A built in timmer would be great
Consumer review (productreview.com.au)
Hated it! would give it ZERO stars if i could.I took it back after Two days, I went through the manual 3 times reading instructions, but I could not get a warm milk based coffee from this machine, considering this costs RRP $999 its absolutely a piece...
great expresso, no mess capsules
cheap plastic fittings,cant make hot or even warm milk based coffee, dosnt really heat the cups to well,small water reservoir
Consumer review (productreview.com.au)
Cold coffee. Love all the features But coffee so cold the kids can scull it down Immediately. Should have opted for the cheaPer Citiz model that my friends have and they have hot coffee. Do love the pods
Easy, fun and pods taste good
Cold coffee hat needs a blast in the miCrowave
Consumer review (productreview.com.au)
The pushy dubious sales man from one of the leading retailers , gave me half an hour sales pitch on the benefits without explaining in detail on the machine, when I asked questions about the machine , he told me to read the manual as he seemed to have...
Easy to use , easy to clean