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41 reviews
Apr, 2025
alaTest has collected and analyzed 41 reviews of Keurig B77 Select Gourmet Single Cup Coffee Brewing System. The average rating for this product is 4.1/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. Reviewers are impressed by the noise and design. The performance and price are also appreciated, whereas there are some less positive opinions about the reliability and size.
usability, price, performance, design, noise
size, reliability
We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Keurig B77 Select Gourmet Single Cup Coffee Brewing System is awarded an overall alaScore™ of 81/100 = Very good quality.
Consumer review (amazon.com)
alaTest has collected and analyzed 31 user reviews of Keurig B77 Select Gourmet Single Cup Coffee Brewing System from Amazon.com. The average user rating for this product is 4.1/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. Reviewers are impressed by the noise and design. The performance and price are also mentioned favorably, whereas the reliability and size get critical opinions.
usability, price, performance, design, noise
size, reliability
81% of the reviews on Amazon.com give this product a positive rating.
Consumer review (newegg.com)
Be aware that this is not the Platinum brewer that Keurig shows on their website. This one only has 4 cup sizes vs. the 5 that the Platinum model has and this one does not have adjustable water temperature like the Platinum model has.
See other thoughts
This does not include the reuseable filter (for using your own coffee grounds) nor does it include any K-Cups. This is just the machine and instruction manual and that's it
Consumer review (newegg.com)
Very good coffee maker, I had the smallest version but when this one went on sale here I returned the small one to the store i bought it from and bought this one. Very happy with it.
Makes the best coffee in the world (my opinion). I did get the free coffee K cups with it. Other reviewers did not seem to get them ; This will make several cups in a row ; I like the blue LED feature ; It make coffee fast
The only con but is not really one if you turn off the unit. I stays on to keep the water hot at all times but it is not really a con because you can turn it off and then turn it on when you want
Consumer review (newegg.com)
Newegg has a good basic selection of coffees with competitive pricing. CoffeeGiant is the best for selection of K-cups, if you want decaf, half caff or hard to find quality cups and regular cup prices, if you can't find them at Newegg. Newegg has my...
Heats from cold to brew heat in under a minute. Large water reservoir with self cleaning (descaling) functions. Multiple cup sizes. Consistency in brewing. No fuss, pre measured K-cups are great for all, esp. office/groups with different coffee/tea...
4oz, 6oz, 8, 10oz, would have loved to have seen 4,8,10, 12 ; 4 oz is okay for espresso drinkers but the 6oz is kind of a useless size for us big cup drinkers ; None for mechanics, design or functionality
Consumer review (newegg.com)
Not cool.
Great maker. Does have some decent water well size
No cups. Included K-cups were the determining factor for purchasing from Newegg on an appliance
Consumer review (newegg.com)
Customer support was curteous, but said management polic prevented sending me k-cups. Also, Keurig support said they could not help, was up to seller to deliver cups. This B77 brewer is supposed to be accompanied by a $45 value coffee assortment.
Brewing system reputation and versatile performance, coffee selection vs. pods, ease of use
Ordered on 2-19-10, with Newegg description clearly stating system came with 72 cup assortment of coffee ; Single box containing brew system only arrived. Also, in time between order and delivery, 5 reviews posted with same story about cups ; Plus,...
Consumer review (newegg.com)
Though i have never had a problem with Newegg in the past, they should be more on top of their suppliers to prevent this from happening to others in the future.
excellent brewer, and customer service
like the other reviewer, mine also came missing the 72 cup assortment. I called Keurig and they sent them right out --no verification required
Consumer review (newegg.com)
Interesting that they say they are reciving this directly from the manufacturer, and that its ultimately there responsibility, however how the heck can you list something that says with 72 pack k cup assortment which is not listed anywhere on the box....
Unknown
Did not recieve K cups like those below, gave four eggs due to hassle of getting the k cups
Consumer review (newegg.com)
The problem is being worked out and the rep i spoke to, seemed very willing to make me a happy customer, as i have been in the past.
Cofeemaker is beautiful, and arrived SUPER-quickly ; Customer service rep (which i wish i didnt have to call...) was a great help and very pleasant :)
As in the other review for this item, the coffeemaker arrived in one box,.. marked box 1 of 1, i unpacked it and realized that there were no K-Cups included in this box, or in a separate box. I had to call customer service for assistance
Consumer review (newegg.com)
I only give 4 eggs for the hassle of sorting this out. It's a great machine and my first issue ever with Newegg, having shopped on this site for years.
It's a great machine, especially with the quiet brew tech. I bought a regular B70 for my parents last year and got this one with the 72 K-cups, or so I thought
Like the previous two reviewers, I am also missing the K-cups from my order. Just a single box labeled 1 of 1 with the brewer inside arrived on my doorstep. I'll have to wait until the morning to give Newegg's CS a ring, but I'm hopeful this will be...
Consumer review (newegg.com)
This is an odd situation and shouldn't be a criticism of the product, so 5 eggs above. It does seem like an opportunity for Newegg to improve. We ordered just before a sale too, so bad timing on our part. :-(
Great machine. It looks good, easy to use, and makes a great cup of coffee. (Or so I am told, I don't like coffee. I bought this for my wife.) It has several cup size settings that makes it very handy for different drinks. Newegg delivered right on...
We didn't get the k-cups that were to be included. We received only the box with the coffee maker. The box said 1 of 1, so that was all they sent. I used the online chat feature and the lady said I would have to RMA the coffee maker. She indicated that...