Visit our Business Solutions website >>

Amazon Echo (2nd gen. 2017)

Amazon Echo (2nd gen. 2017)
Amazon Echo (2nd gen. 2017)Amazon Echo (2nd gen. 2017)Amazon Echo (2nd gen. 2017)Amazon Echo (2nd gen. 2017)Amazon Echo (2nd gen. 2017)Amazon Echo (2nd gen. 2017)
alaScore 98

2635 reviews

Mar, 2026

alaTest has collected and analyzed 2635 reviews of Amazon Echo (2nd gen. 2017). The average rating for this product is 4.6/5, compared to an average rating of 4.5/5 for other products in the same category for all reviews. People really like the size and design. The price and sound also get good feedback, but some have doubts about the reliability.

usability, sound, price, design, size

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Amazon Echo (2nd gen. 2017) is awarded an overall alaScore™ of 98/100 = Excellent quality.

Review analysis

(Based on 2635 reviews)

Expert Reviews  

User Reviews  

Review Ratings

  (72% of reviews)
Show all 5 star reviews   (21% of reviews)
Show all 4 star reviews   (3% of reviews)
Show all 3 star reviews   (2% of reviews)
Show all 2 star reviews   (3% of reviews)
Show all 1 star reviews

Features

usability
  Show positive (92%)Show negative (8%)(Show all)
sound
  Show positive (89%)Show negative (11%)(Show all)
price
  Show positive (81%)Show negative (19%)(Show all)
design
  Show positive (96%)Show negative (4%)(Show all)
size
  Show positive (90%)Show negative (10%)(Show all)
microphone
  Show positive (100%)None yet(Show all)
bass quality
  Show positive (100%)None yet(Show all)
reliability
  Show positive (40%)Show negative (60%)(Show all)
connectivity
  Show positive (100%)None yet(Show all)
treble quality
  Show positive (100%)None yet(Show all)
mids quality
  Show positive (100%)None yet(Show all)
More features

Showing 2580 review(s)

Expert Reviews User Reviews

Disclaimer:

Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 10 of 2580 Show Reviews: in English | in other languages (52)

Expert review by (engadget.com)

Amazon Echo review (2017): Good price, bad sound

 

The best thing about the new Amazon Echo? Its price. At $100, it's cheaper than the original, Google Home and Sonos One. But it also sounds worse than those devices, delivering somewhat flat audio that emphasizes the high end and vocals at the expense...

Cheaper than predecessor ; Attractive, interchangeable shells ; Powerful microphones ; Alexa keeps getting smarter

Subpar audio quality

Cherlynn is reviews editor of Engadget. She led a mostly unexciting life in Singapore, her home country, until she came to New York in 2012. Since then, she's earned her master's in journalism from Columbia University's Graduate School of Journalism...

Oct, 2017
Read the full review

Expert review by : Kim Wetzel (digitaltrends.com)

Amazon Echo review

 

The new Amazon Echo is cuter, smarter, and cheaper, and with a firmware update, now has improved acoustics.

Interchangeable shell allows you to mix up design ; Updated Alexa features include individual voice recognition and routines ; Compact ; Audio output Jack

Sound on calling feature was more muffled than with original Echo ; Acoustics better with firmware upgrade, still hoped for bigger sound

We’re glad the Echo is more affordable and more compact than before, but a little disappointed sound quality took a turn for the worse. Overall, the new Echo is more approachable and will likely be extremely popular.

Read the full review

Expert review by (pcmag.com)

Amazon Echo Hub Review

 

The Amazon Echo Hub is a sleek smart home hub that makes it easy to control connected lights, locks, and other devices by touch or voice.

Nov, 2025
Read the full review

Expert review by : Nena Farrell (wired.com)

Amazon Echo Studio (2nd Gen) and Echo Dot Max Review: Bigger Sound, Bigger Price

 

The brand's best smart speakers get a new look and more power behind the sound and smarts.

Rich, powerful sound on both speakers. Updated design with easier buttons and tap controls. Has Alexa+ right away, no waiting list required. Smart-home hub built into both.

Buttons can show oil stains from skin contact. Echo Dot Max costs twice as much as past Dot models, and the Studio is still on the expensive end for a smart speaker.

Oct, 2025
Read the full review

Expert review by (pcmag.com)

The New Amazon Echo Studio Makes Fleetwood Mac Sound Even Dreamier

 

The second-generation Echo Studio is Amazon's smartest and clearest-sounding Alexa speaker yet, offering immersive spatial audio in a smaller, sleeker package, though its bass is noticeably tamer than the original.

Oct, 2025
Read the full review

Expert review by : 8 8 (theverge.com)

The Echo Dot Max is Amazon’s biggest little speaker yet

 

Amazon's $100 Dot Max is a great smart speaker with excellent sound for its size. But the AI-powered Alexa Plus is still a work in progress.

Oct, 2025
Read the full review

Expert review by : Shubham Yewale (pcmag.com)

Amazon Deals of the Day: 35% Off The Amazon Echo Smart Speaker - May 12

 

With Amazon's Deals of the Day, save $50 on the already affordable HP LaserJet M209d laser printer and score a Beats Pill outdoor speaker for under $100.

May, 2025
Read the full review

Expert review by : Sascha Segan (pcmag.com)

Amazon Echo (2nd Generation) Review

 

The Amazon Echo is a great-looking, affordable smart speaker with the best voice assistant technology.

Jul, 2019
Read the full review

Expert review by : Tauren Dyson (cnet.com)

4 reasons to get an Amazon Echo for your grandparents

 

Young or old, Alexa is a great companion for anyone.

Feb, 2019
Read the full review

Expert review by : Brian Bennett (cnet.com)

Use your Amazon Echo to buy your holiday gifts

 

Let your smart speaker help you shop.

Dec, 2018
Read the full review
1
2
3
4
5

Price comparison for Amazon Echo (2nd gen. 2017)

No prices for this product