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TomTom Start 20M

alaTest has collected and analyzed 2523 reviews of TomTom Start 20M. The average rating for this product is 3.8/5, compared to an average rating of 4.0/5 for other GPS for all reviews. Reviewers really like the price and reliability. The size and performance also get good feedback, but some have doubts about the memory.

usability, performance, size, reliability, price


We analyzed user and expert ratings, product age and more factors. Compared to other GPS the TomTom Start 20M is awarded an overall alaScore™ of 87/100 = Very good quality.

Review analysis

(Based on 2523 reviews)

Expert Reviews  

User Reviews  

Showing 151 review(s)

Expert Reviews User Reviews


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Showing 1 - 37 of 151 Show Reviews: in English | in other languages (2372)

Consumer review ( review summary for TomTom Start 20M


alaTest has collected and analyzed 27 user reviews of TomTom Start 20M from The average user rating for this product is 4.2/5, compared to an average user rating of 3.9/5 for other GPS on People are impressed by the durability and maps. The performance and price are also mentioned favorably.

usability, price, performance, maps, durability

85% of the reviews on give this product a positive rating.

This summary is based on the products: TomTom Start 20 UK M 4.3-Inch GPS Navigation SystemTomTom Start 20 UK M 4.3-Inch GPS Navigation System

Mar, 2018

Consumer review (

Tomtom Start 20 UK


value for money, very good product

May, 2017

Consumer review (

Tomtom Start 20 UK


Just a good tool and reliable

Sep, 2016

Consumer review (

Tomtom Start 20 UK


small. doesn't fall off the windscreen when on bumpy roads


Aug, 2016

Consumer review (

Tomtom Start 20 UK


Not compatable with tom tom home also gets mileage wrong. Gave mileage from glasgow to carlisle as 147 miles when its only approx 92 miles. Very basic and overpriced. Not as good as my old navman f10. Would not recommend this sat nav to anyone.

Jul, 2016

Consumer review (

Tomtom Start 20 UK


Quite easy to use.

Battery charging takes a while.

Jul, 2016

Consumer review (

Tomtom Start 20 UK


Keeped falling of the window, got 3 directions wrong in 1 mile, at junctions rubbish. Will b tacking it back for a refund.

Jul, 2016

Consumer review (

Tomtom Start 20 UK


Love it's compact size fits nicely into my bag, I drive lots of different cars so need in case there's no in car Sat Nav.

Could do with a sleeve to protect in my bag

May, 2016

Consumer review (

Tom Tom sat nav


Had to travel to Argos at Wigan for this sat nav, it was well worth the journey.

Apr, 2015

Consumer review (

Tom Tom Start 20 Model


I'm loving this product... The first time I took it out it got me out of trouble, as I went on a very familiar journey and on returning home we were detoured because of a fire in the area. Tom Tom re-navigated my home route, which was very different to...

Apr, 2015

Consumer review (

Good quality and value


Great gps. Easy to use, good quality and good value given you get lifetime maps.

Apr, 2015

Product Specifications


Built-in speaker(s):Y
Built-in speakers: Yes


Built-in camera: No


Color of product:Black
Form Factor:Fixed / Handheld/Fixed


Aspect Ratio:16:9
Display Diagonal:4.3 / 4.300
Display Resolution:480 x 272
Native Aspect Ratio:16:9
Touch screen: Yes
Widescreen: Yes

Energy Management

Battery life (max):2
Power source type:Battery, Cigar lighter / Cigar lighter

GPS Performance


GPS Type

Auto: Yes
Aviation: No
Bike/Scooter: No
Camper/Caravan: No
Geocaching (GPS stash hunt): No
Golf: No
Marine (chartplotters, sounders): No
Outdoor (hiking, trekking): No
Sport (fitness, running): No
Truck: No

GPS type



Lifetime map updates: Yes
Map coverage:All Europe / Central Europe / Western Europe
Maps included: Yes
Number of countries covered:22 / 45


Compatible memory cards:MicroSD (TransFlash)
Internal storage capacity:8
Storage media type:Flash


Lane guidance: No
Live service: No
Live Traffic Message Channel (TMC):N
Speed limits: No
Traffic Message Channel (TMC):No / Yes


Bluetooth: No

Packaging Content

Cables included:USB
Quick start guide: Yes


Battery life (max):2
Power source type:Battery, Cigar lighter / Cigar lighter


Supported bands: No
Supported radio bands:Not supported

Technical Details

4.3" touch screen (11 cm):Y
4.3" widescreen: Yes
Advanced Lane Guidance: Yes
Announces street names: Yes
Color of product:Black
Eco Routes: Yes
Fast Route Planning: Yes
Form Factor:Fixed / Handheld/Fixed
FREE Daily Map Changes: Yes
Frequent destinations: Yes
Help Me! emergency menu: Yes
Integrated mounting: Yes
IQ Routes: Yes
IQ Routes technology:Y
Languages support:Multi
Latest Map Guarantee: Yes
Lifetime map updates: Yes
Map Share technology: Yes
Parking assist: Yes
Plug & Go: Yes
QuickGPSfix: Yes
Rich Points of Interest: Yes
Safety preferences: Yes
Speeding alert: Yes
Spoken street names:Y
TomTom Speed Cameras: Yes
TomTom Start: Yes

Weight & Dimensions

Depth:0.748 / 0.984
Height:3.150 / 3.35
Weight:5.43 / 6.385
Width:4.685 / 4.69